Qantas customer satisfaction fell slightly during the latter part of 2011 with Virgin Australia seeing a corresponding rise, according to a report by market research firm Roy Morgan. Satisfaction with Qantas fell during October, when the airline briefly grounded its fleet amid a labour dispute, and ended November at 84 per cent, down from a
Air New Zealand has been recognised as the world’s top airline for the second time in three years, while QantasLink has taken honours as the top regional carrier. In its 38th annual awards, US based industry journal Air Transport World recognised Air New Zealand for its product innovation, use of social media and environment initiatives,
About 150 Qantas pilots have taken unpaid leave and some may not be coming back as the airline cuts services in a bid to revive money losing international operations, Bloomberg has reported. Qantas confirmed the Bloomberg report but declined to elaborate, the news agency reported. This content is available exclusively to Australian Aviation members. Login
Qantas passenger numbers recovered in November, backing up claims by management that the airline had bounced back from a dire October that saw its fleet grounded amid labour strife. Domestic passenger numbers for the Flying Kangaroo were still down 1.3 per cent from November 2010, but that was a marked improvement from October when domestic
Australia’s business elite will joint forces with its top gourmands to raise money for homeless and hungry Sydneysiders. The Qantas-sponsored “CEO CookOff” will see teams of 10 executives competing to prepare meals for some 1000 poor people. The CEOs will be assisted by 30 of Australia’s celebrity chefs, including Qantas ambassador Neil Perry, Peter Gilmore,
A rare computer fault caused the sudden nose dive of a Qantas flight in 2008 that injured 119 people, an investigation by the Australian Transport Safety Bureau has concluded. The incident occurred on board Airbus A330-303 VH-QPA operating QF72 that departed Singapore for Perth on October 7 2008. While cruising at 37,000ft, one of the