After an ugly 2011, Qantas hopes a supermodel can turn around its image. The airline Thursday announced Australian model Miranda Kerr as its newest “Qantas Ambassador,” joining an embassy already staffed by John Travolta, Cathy Freeman, Mark Webber, Greg Norman, Mark Schwarzer and John Eales. This content is available exclusively to Australian Aviation members. Login
Former Qantas chief economist Tony Webber says overweight passengers should pay a surcharge to offset extra fuel costs. Webber says passengers are already weighed along with their luggage in some parts of the world – citing rural Indonesia as an example – and imposing the fee in Australia would help carriers deal with ballooning fuel
Qantas customer satisfaction fell slightly during the latter part of 2011 with Virgin Australia seeing a corresponding rise, according to a report by market research firm Roy Morgan. Satisfaction with Qantas fell during October, when the airline briefly grounded its fleet amid a labour dispute, and ended November at 84 per cent, down from a
Air New Zealand has been recognised as the world’s top airline for the second time in three years, while QantasLink has taken honours as the top regional carrier. In its 38th annual awards, US based industry journal Air Transport World recognised Air New Zealand for its product innovation, use of social media and environment initiatives,
About 150 Qantas pilots have taken unpaid leave and some may not be coming back as the airline cuts services in a bid to revive money losing international operations, Bloomberg has reported. Qantas confirmed the Bloomberg report but declined to elaborate, the news agency reported. This content is available exclusively to Australian Aviation members. Login
Qantas passenger numbers recovered in November, backing up claims by management that the airline had bounced back from a dire October that saw its fleet grounded amid labour strife. Domestic passenger numbers for the Flying Kangaroo were still down 1.3 per cent from November 2010, but that was a marked improvement from October when domestic