The survey, conducted by the Behavioural Economics Team of the Australian government alongside the Interim Aviation Consumer Ombuds Scheme, found delays most commonly ranged from 15 minutes to three hours, with only 31 per cent satisfied with how they were handled.
Citing “significantly elevated” fuel prices and “continued strong demand for travel to Europe”, Qantas and Jetstar will see a two-percentage-point reduction in international capacity for 1Q27, and extend current domestic cuts of five percentage points until the end of September.
Figures for March 2026 released by the International Air Transport Association showed an 0.6 per cent drop in global international demand from March 2025, with capacity down 6.2 per cent. It comes after Airservices found Australian traffic through the Gulf fell by 77 per cent year on year.
The International Air Services Commission (IASC) has awarded the Flying Kangaroo unrestricted capacity to Canada for 99 years, including its subsidiaries and codeshare arrangements with partners such as American Airlines and WestJet.
Flight QF520 to Brisbane on 8 November 2024, operated by VH-VYH, was forced to return to Sydney after a loud bang was heard from the right engine during the take-off roll. According to investigators, the failure occurred after the aircraft had already reached V1 decision speed and could not abort.
Starting 15 June, VA1-2 and VA7-8 flights from Sydney and Melbourne to Doha will resume following their earlier cancellation, though other services will remain cancelled for another three months. Virgin has said it is offering “flexibility” for guests who may wish to change travel plans.