Thousands of Virgin Blue passengers were left facing massive delays after the airline’s check-in systems at Melbourne Tullamarine Airport failed on December 15. The failure was caused by damage to a Telstra cable at Tullamarine during the day, which was not fixed until 10:30pm, forcing the airline to cancel 48 flights and delaying up to
V Australia and Delta Air Lines have signed an agreement to allow reciprocal loyalty points on each others’ services, reciprocal lounge access, and the first codeshare agreement between the carriers. Effective December 15, V Australia and Delta passengers will be able to earn loyalty points on each others’ services, as well as access each others’
Liz Savage has been appointed to the role of chief commercial officer (CCO) for the Virgin Blue Airlines Group. Savage was most recently the managing director for Monarch Flights and Holidays, and prior to that had nearly 10 years with easyJet, and will take on her new role in March. She will be responsible for
The ACCC (Australian Competition and Consumer Commission) has given its formal approval to the planned Delta Air Lines-Virgin Blue joint venture, citing that it will have competition benefits for the travelling public. “The ACCC considers that the joint venture is likely to assist Virgin and Delta to compete more effectively against the incumbents on the
V Australia’s first direct service on the Melbourne-Los Angeles departed on December 1, while the airline is also preparing to operate its first service from Melbourne to Phuket on December 3. “We are delighted to welcome V Australia to Melbourne,” Melbourne Airport CEO Chris Woodruff said. “Their exciting suite of new services will provide further
Virgin Blue recorded a fall in domestic passenger numbers during October, but capacity cuts saw it record a small increase in load factor. On its domestic services, passenger volumes decreased by 6.5 per cent, while available seat kilometres were down by 5.2 per cent, resulting in a marginal increase in load factor to 84.9 per