Virgin Blue has poached another key Qantas executive, this time head of airports customer experience Roger Lindeman. Lindeman, a 40 year Qantas veteran, will join Virgin Blue in early 2011 as general manager service experience. “Roger’s renowned customer service skills have won him many accolades and awards. He will be a huge asset to the
The ATSB has launched an investigation into a breakdown of separation incident between a Qantas 767-300 and what is reported to be a Virgin Blue 737-700 near Melbourne on December 5. “The two aircraft were tracking on the same route when separation reduced to 1.9nm horizontally and 300ft vertically,” the ATSB website reads. “Separation standards
Virgin Blue has signed on as a major co-sponsor of new Australian Football League (AFL) team the Gold Coast Suns, with the airline’s logo to feature on the back of the Suns’ home jersey and on the front of the team’s clash and away jersey in 2011. “Virgin Blue is a strong supporter of the
Virgin Blue has commenced an upgrade of its Brisbane Airport domestic terminal. The refurbishment, which commenced on November 25, will see more modern amenities including parents rooms added, and improved lighting, general finishes and other improvements added over the next five months. This content is available exclusively to Australian Aviation members. Login Become a Member
Virgin Blue has announced it will double its planned Airbus A330-200 fleet to four aircraft in early 2012, when two further aircraft will join the initial two due to enter service next May. All four aircraft will operate on transcontinental services to and from Perth. This content is available exclusively to Australian Aviation members. Login
Virgin Blue was Australia’s most on time domestic airline in October, the first month in 2010 for which it has been able to claim that honour from Qantas. Virgin Blue achieved an on time departure rate of 85.8 per cent in October, up from 79.1 per cent in September, while the percentage of Qantas’s flights