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The consumer watchdog is accusing Jetstar of discouraging customers from seeking compensation for delayed or cancelled flights, and of denying legitimate claims, in 2022 and 2023. Charges are expected to be filed shortly in Auckland District Court.
Flight QF1871, operated by Alliance E190 VH-UYR, was operating an early-morning service when a pressurisation issue forced the crew to request a priority landing. The flight touched down safely in Rockhampton at around 7:15am.
The airline will increase flights between Sydney and its base in Abu Dhabi from daily to 10 per week starting in July 2025, and has signalled it intends to further increase to double daily services in coming years.
The “best discount” fare in September is 12.5 percentage points higher than in July, with standard “restricted economy” fares up 12.3 percentage points.
The new deal, which comes after months of negotiations and the rejection of a previous offer earlier this year, was brokered by the Fair Work Commission and includes a 21 per cent pay rise over three years and measures to improve work/life balance.
The carrier, one of China’s “big four” airlines, will operate three 787-8 Dreamliner flights to Guangzhou per week starting 12 December, returning to Adelaide following a four-year break after it paused services in March 2020 due to COVID-19.
PROFILES
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