Lost in the noise of the pie incident was Qantas’s announcement of plans for its new international lounge at Perth, to be built ahead of the 787 flights to London.

“The right thing to do”

The remarkable resilience of Alan Joyce

The new “International Transit Lounge” will feature showers, a wellness suit and an outdoor patio, and will open ahead of London flights commencing next March. qantas

Qantas chief executive Alan Joyce’s reaction to a now famous pie-throwing incident at a business breakfast in Perth on May 9 highlights the remarkable resilience of the man and his ability to bounce back quickly and stronger than before. So says Professor Gary Martin, chief executive of the Australian Institute of Management, WA, who attended the West Business breakfast to hear Joyce formally launch the airline’s new Perth to London Boeing 787 service.

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