In a significant intervention, Alan Joyce used the example of when one of the Flying Kangaroo’s A380 engines exploded mid-air to justify the importance of multiple pilots.
The flag carrier said strong ticket sales and stabilising fuel prices were behind it targeting up to $NZ325m in the six months to 31 December.
The incident occurred during an aerial spraying operation in Clare, SA in 2020, and was blamed on an undetected fatigue crack.
Chief executive Lorie Argus has asked passengers to be “patient and respectful” to newly hired recruits dealing with the Christmas surge.
A spokesman for the business said all operations team members had also been briefed to “remind them” of the high standards expected in the role.
Rescuers found the 12-year-old daughter's body in the plane’s passenger area and wife Misty’s floating 4 kilometres west of Venice’s shore.