Qantas is launching express boarding lanes for premium customers across its main domestic ports. The airline said business class customers as well as Chairman’s Lounge members, oneworld Emerald members and Platinum Frequent Flyers will have the option to use the dedicated lanes when boarding Qantas domestic flights, mirroring the express lane service already available on international
Qantas is the subject of yet another less than flattering international news story after a Twitter competition to win a pair of luxury pyjamas became a contest to come up with the best line bashing the beleaguered airline. Qantas invited its Twitter followers to use the ‘#QantasLuxury’ ‘hashtag’ to Tweet their “dream luxury in-flight experience” and get
Under intense scrutiny and operating a reduced schedule, Tiger Airways bounced back to lead domestic carriers in on-time performance during October. Qantas, not surprisingly, saw its on-time numbers tumble amid industrial action that led the airline to ground its entire flight for two days at the end of October, according to figures released by the
The damaging dispute between Qantas and three of its unions is likely to continue for months after talks collapsed yesterday hours ahead of a government imposed deadline. The impasse means the parties will now head for binding arbitration before labour umpire Fair Work Australia, which imposed the deadline on talks when it ordered both sides
Qantas and three of its unions face a midnight deadline today to resolve their dispute or head to binding arbitration. The deadline comes after a weekend that saw Transport Workers Union boss Tony Sheldon suggest the talks were on the verge of collapse. Sheldon said Qantas had little interest in a negotiated settlement and preferred
Qantas customer service staff are being asked to wear polo shirts thanking passengers for their continued business as the airline rolls out a new tranche of measures designed to repair the Flying Kangaroo’s battered image. Frontline workers began donning the red shirts yesterday. The shirts feature the airline’s kangaroo emblem and the words “Saying Thank