iscover
The non-stop service commenced last Friday aboard the A320neo PK-BDF, and will be operated by A320 aircraft, arriving in Perth at 12:20am every night and returning to Jakarta at 1:50am.
The investment, funded from the Flying Kangaroo’s profits, is in addition to $150 million that has already been budgeted, and comes not long after new CEO Vanessa Hudson recorded a video apology to customers for the airline’s recent missteps.
Registered VH-8JS, the plane touched down at just after 10pm on Friday in Brisbane after a ferry flight from Singapore, where it had undergone repainting and heavy maintenance. The nine-year-old aircraft formerly operated for SilkAir as 9V-MGB.
The cuts will begin on 30 October and include services from Sydney to Orange, Port Macquarie and Coffs Harbour.
It significantly follows Qantas scrapping its own deadline entirely and Rex going further by automatically putting the money back into customers’ bank accounts.
Vanessa Hudson admitted in a video message that the Flying Kangaroo has not “delivered the way [it] should have”, and pledged to overhaul customer policies, make Qantas more passenger-friendly and rebuild Australians’ trust in the national carrier.
PROFILES
Raising the Bar in Commercial Laundry: How Rinse & Repeat Is Redefining Service for Aviation
Raising the Bar in Commercial Laundry: How Rinse & Repeat Is Redefining Service for Aviation
UPRT Australia- Transforming Aviation’s Greatest Risk into Its Greatest Asset
UPRT Australia- Transforming Aviation’s Greatest Risk into Its Greatest Asset
