In his first comments since a damning report, Richard Goyder has argued Alan Joyce's top-down approach as CEO was necessary during COVID-19 but agreed with criticism the company didn’t do enough to revert back to normal when the pandemic ended.
Court documents signed off by both the ACCC and Qantas have also disclosed that staff were aware customers were booking the cancelled services and that passengers weren’t notified immediately of the error.
Staff from the Qantas Engineers’ Alliance, which comprises the AMWU, the AWU, and the ETU, downed tools in Melbourne on Thursday, with more strikes planned at other major airports over the next two weeks. The alliance warns it is “highly likely to affect Qantas flights in all major capitals”.
Peter Carter of Carter Capner Law, who is representing passengers on the London-Singapore flight that struck severe turbulence on 21 May, says SIA has been trying to settle claims “on the cheap”.
The route, which was paused in April due to maintenance issues with Pratt & Whitney geared turbofan (GTF) engines used on Air New Zealand’s A320neo and A321neo aircraft, will restart on 27 October with three weekly return flights.
The Freshwater poll for The Australian Financial Review, which surveyed 1,061 voters, showed around 48 per cent agreed Qantas and Jetstar should be broken up “in order to increase competition between airlines”.