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Qantas offers ‘fly now, pay later’ option in new Zip deal

written by Isabella Richards | May 19, 2022

A Qantas 787-9, VH-ZNK, at Dallas Fort Worth Airport.

Qantas is now giving customers the option to buy now and pay later on international and domestic flights under a new deal with Zip.

Starting from Thursday, 19 May, the airline is also incentivising travellers to use the payment method by letting frequent flyers earn Qantas points with every dollar spent.

The Sydney-based carrier is the second Australian airline to partner with Zip, after Virgin joined forces with the financial services company in 2018. The latest collaboration comes a year after Qantas axed its Frequent Flyer deal with AfterPay, which began in 2020.

“The option to buy now, pay later through Zip gives our customers more choice in how they pay for their flights,” said Qantas Loyalty CEO Olivia Wirth.

“With Zip they can spread the cost over time choosing flexible repayments, and also earn Qantas Points on the payment as well as the flight itself.

“Being able to earn points on buy now, pay later purchases through Zip Rewards when shopping online or in store is something that will appeal to many of our members.”

While all customers will be given the choice to use the payment method, frequent flyers will be able to earn additional Qantas Points through Zip’s loyalty program, Zip Rewards.

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According to the airline, when customers sign up, link their Zip account and complete their first transaction, they will earn 3,000 automatic Qantas points. Further, travellers who reach their Zip Reward goal can either earn 500 Qantas points or redeem $20 cash-back.

The partnership also gives customers one Qantas Frequent Flyer point for every $3 spent on eligible flights with Zip.

“We are also giving freedom and choice back to customers by giving them the option to pay for their trip before they go, or when they get back,” Zip ANZ managing director Cynthia Scott said.

“We want Zip to be the first payment choice everywhere and every day and partnering with leaders in travel like Qantas will help get us there sooner.”

Scott added that Zip’s research showed “buy now, pay later” users are more likely to travel within the next year compared to those who don’t use the payment method.

“In fact, more than 75 per cent of Zip customers intend on travelling in the next 12 months,” Scott said.

Airlines across the globe have begun to introduce more flexible payment options in a bid to reclaim customers during the pandemic recovery.

However, Qantas’ budget subsidiary Jetstar was already giving travellers this payment method long before the pandemic, following the company’s partnership with AfterPay in 2017.

Comments (2)

  • Bill Oreally

    says:

    Absolutely laughable. What about some REAL customer service and try refunding our flights you are holding OUR money over, Qantas?? Customer service appalling 101. Joyce leads a No service airline. Sham and scam.

  • Outstanding service Qantas By far the very best of the best
    Keep up the fantastic work
    Thanks again for an enjoyable flight
    Regards
    John Green

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