Brisbane Airport named capital city airport of the year for 2019

written by australianaviation.com.au | November 21, 2019
Brisbane Airport staff receive the 2019 Australian Airports Association capital city airport of the year award. (Brisbane Airport)
Brisbane Airport staff receive the 2019 Australian Airports Association capital city airport of the year award. (Brisbane Airport)

Brisbane Airport has taken out the 2019 capital city airport of the year award at the Australian Airports Association (AAA) national conference.

It was a case of double celebrations for Brisbane Airport, which was also recognised for its community engagement work on the new runway due to open in 2020 with an innovation and excellent award.

The awards were announced at the AAA national conference dinner held on the Gold Coast on Wednesday evening.

Advertisement
Advertisement

Brisbane Airport Corporation (BAC) chief executive Gert-Jan de Graaff said the capital city airport of the year award was “unexpected and humbling”.

“The projects considered in BAC’s nomination for the AAA’s capital city airport of the year Award included the corporation’s existing runway renaming project, emission reduction strategy, the Dryandra Road underpass, Brisbane’s new runway community engagement program, Skygate Home and Life Centre development, and our in terminal customer experience program, so virtually every part of the business contributed to winning this award,” de Graaff said in a statement.

“These national awards are a well-deserved honour for every BAC team member, as well as our business partners, whose hard work, dedication and expertise continue to contribute to our success.

A file image of Brisbane Airport's new runway during its development phase. (Brisbane Airport)
A file image of Brisbane Airport’s new runway during its development phase. (Brisbane Airport)

AAA chief executive Caroline Wilkie said there were “exciting things happening at Brisbane Airport”.

PROMOTED CONTENT

“With a new runway to open next year and so many fantastic customer experience initiatives in place, Brisbane Airport was a most worthy winner,” Wilkie said in a statement.

“The team has really put the community at the heart of everything they do so that all Brisbane residents can share in the benefits of the airport’s plans for growth.”

A file image of Brisbane Airport's international terminal. (Brisbane Airport)
A file image of Brisbane Airport’s international terminal. (Brisbane Airport)

Others to be recognised included Melbourne Avalon Airport, which received the major airport of the year award, and Dubbo City Regional Airport, which was named large regional airport of the year.

Meanwhile, Bendigo Airport received the small regional airport of the year award, while West Sale Airport took out the small regional aerodrome of the year award.

Among the innovation and excellence awards, Karratha Airport received a community engagement (regional airport) award for its work building out a inter-regional flight network in partnership with the corporate sector that connected towns in the Pilbara Kimberley region without regular public transport services.

Melbourne Airport received two innovation and excellence awards. The first was in the infrastructure development (major development) category for its rapid quick set concrete used in taxiway replacement works.

The second was in the operations category for conducting the first domestic CT scanning trial in Australia that processed 60,000 passengers in six weeks.

Wilkie paid tribute to the airports’ work in improving the passenger experience through technical excellence and innovation.

“Every year the standard rises even higher as airports find new ways to work smarter, faster and always with the passenger in focus,” Wilkie said.

“We have seen airports once again improve how passengers access the airport, enjoy their time before their flight and move quickly through airport processes as a result of some innovative projects this year.”

Finally, NT Airports chief executive Ian Kew was recognised with an outstanding contribution award for his significant contribution to the airport industry as a whole.

Wilkie said Kew’s work in supporting the growth of aviation and tourism in the Northern Territory had delivered real benefits to people living and working in Australia’s Top End.

“Ian has led from the front in making sure the airport is at the heart of the community and an active contributor to the economic and cultural success of the Territory,” Wilkie said.

“He has developed a strong sense of partnership between NT Airports and its communities to create new opportunities for the region.

“Ian’s also been an active contributor to the wider airport industry through his work on the AAA Board over a seven-year period.”

AAA immediate past chairman Guy Thompson presents NT Airports chief executive officer Ian Kew with his award. (Australian Airports Association)
AAA immediate past chairman Guy Thompson presents NT Airports chief executive officer Ian Kew with his award. (Australian Airports Association)
Full list of awards
  • Capital City Airport of the Year – Brisbane Airport
  • Major Airport of the Year – Avalon Airport
  • Large Regional Airport of the Year – Dubbo City Regional Airport
  • Small Regional Airport of the Year – Bendigo Airport
  • Small Regional Aerodrome of the Year – West Sale Airport
  • Corporate Project of the Year – Turner and Townsend and Jacobs and Antoun Civil Engineering for its Melbourne Airport airfield pavement slab replacement using rapid quick set cement
  • Regional Airport Corporate Project – Joint-winners Downer EDI Works for its Connellan Airport upgrade and Avionics Airfield Lighting for its Torres Strait Island airstrip construction project
  • Airport Innovation & Excellence (Commercial) – Darwin International Airport for its emergency medical retrieval precinct development
  • Airport Innovation & Excellence (Community engagement – major airport) – Brisbane Airport for its new runway community engagement program
  • Airport Innovation & Excellence (Community engagement – regional airport) – Karratha Airport for its inter-regional flight network
  • Airport Innovation & Excellence (Customer experience – major airport) – Sydney Airport for its AIRA navigation service for people with vision impairment
  • Airport Innovation & Excellence (Customer experience – regional airport) – Whitsunday Coast Airport for its “We are taking off” campaign for its terminal upgrade
  • Airport Innovation & Excellence (Environmental management) – Barrow Island Airport for its commitment to protecting the local unique environment
  • Airport Innovation & Excellence (Infrastructure development – major airport) – Melbourne Airport for its rapid quick set concrete project
  • Airport Innovation & Excellence (Infrastructure development – regional airport) – Geraldton Airport for its runway renewal and extension project
  • Airport Innovation & Excellence (Non-aeronautical development) – Darwin Airport for its innovative and unique national advertising partnership
  • Airport Innovation & Excellence (Operations) – Melbourne Airport for its domestic CT scanning trial
  • Airport Innovation & Excellence (Technology) – Melbourne Airport for its enterprise data platform
  • Outstanding Contribution to the Airport Industry – NT Airports chief executive Ian Kew

Did you know that Australian Aviation Magazine comes digitally? Subscribe to Australian Aviation’s digital magazine for just $59.95 a year! Our app is available on mobile, tablet and PC devices! Subscribe now at australianaviation.com.au.

Brisbane Airport named capital city airport of the year for 2019 Comment

  • Kate

    says:

    It’s a pity BAC don’t put as much time and money into the automatic check in machines that breakdown every 5 mins. And hold up passengers constantly.
    Clearly doesn’t make money like the car park and shops so they can’t be bothered investing in better infrastructure. Sad.
    Makes the airline staff job so much harder than it needs to be. Shame on you BAC.

Leave a Comment

Your email address will not be published. Required fields are marked *

Each day, our subscribers are more informed with the right information.

SIGN UP to the Australian Aviation magazine for high-quality news and features for just $99.95 per year