Contrails

While QF 32 made a text book landing under extremely difficult circumstances after its No. 2 Rolls-Royce Trent 972 engine exploded on November 4, the engine makers’ shares crashed.

In just two days the shares plummeted 14%, wiping off £1.75 billion off the market value. But Rolls-Royce was just getting hammered for the incident it was the engine maker’s reaction – or lack of reaction.

The only comment it made was a brief statement acknowledging the failure but it did nothing to allay passenger or industry concerns. “We have been working closely with our customer and the authorities. In situations like these Rolls-Royce has well established processes to collect and understand information relating to the event and to determine suitable actions.”