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Air travel technology provider SITA has won a contraction extension from Gold Coast Airport to supply the technology that powers its passenger and baggage facilities until 2024.
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Airlines and airports are expected to spend some US$61.4 billion on information technology and telecom in calendar 2019, new figures show.
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SITA says passengers increasingly want seamless travel and more control over their travel experience, with digital technology able to deliver both.
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Melbourne Airport plans to roll out new checkin and baggage drop kiosks throughout its terminals as part of a contract extension with air travel technology provider SITA.
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Tracking baggage at various points throughout the journey has led to the rate of mishandled bags falling by up to 66 per cent, a SITA report has found.
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Air travel technology provider SITA says travellers are increasingly turning to online and mobile services for every stage of the journey.