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Jetstar is introducing “points-plus-pay” bidding for international business class upgrades.
Under the new system, eligible Qantas Frequent Flyer members on international Jetstar 787 flights will be able to combine Qantas Points and cash to bid for business class seats. It comes as Jetstar continues to refurbish its 787-8 fleet.
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“Points Plus Pay with Jetstar builds on the airline’s recently introduced cash upgrade bidding platform, extending the range of payment options available for Business Class upgrade bids,” the carrier said.
“For example, at launch, on Jetstar’s Melbourne–Ho Chi Minh City route, customers can bid for a Business Class upgrade from $180 per person, with Points Plus Pay allowing up to 80 per cent of the bid to be covered using Qantas Points.
“Points Plus Pay is available on Jetstar‑operated Boeing 787 international flights and sits alongside cash‑only upgrade bidding options.”
According to Jetstar’s executive manager, customer and digital, Prue McKenzie, the option will give travellers more flexibility.
“Points Plus Pay with Jetstar gives customers another simple way to use the rewards they’ve earned to upgrade to Business and take off more,” she said.
“The ability to combine Qantas Points and cash gives customers more options, offers great value and makes premium travel more accessible, while an upcoming Classic Upgrade Rewards-style product will provide even more choice for Frequent Flyers.”
Jetstar is in the midst of a cabin refresh for its 787-8 Dreamliners, with the first, VH-VKK, returning to service in April while the second, VH-VKL, is currently in Hong Kong for its refit and is expected back in Australia within the next few weeks.
All 11 Jetstar Dreamliners are slated for the refit, which includes new seating, in-flight Wi-Fi, and crew rest areas with six bunks.
The current 787 seating is being replaced with ergonomic designs by RECAERO Aircraft Seating, with the economy seats featuring seat-back device holders, charging outlets, and six-way headrests, while business will also have device holders, power, and headrests, plus a “generous recline”.
To make room for the extra business seats – 44, as opposed to the current 21 – the total seats across the whole aircraft will drop from 335 to 325. There will also be “new ways” for customers, including Club Jetstar members, to book business-class seats.
The refurbishments come ahead of Jetstar launching flights to Sri Lanka later this year, which are enabled by the crew rest facilities.
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