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CareFlight says it has seen one of its busiest years on record for the Northern Territory, helping more than 8,000 Territorians in 2025.
The aeromedical service flew more than 3 million kilometres and logged over 6,000 flight hours across the NT last year, with its Logistics Coordination Centre handling more than 200,000 calls. The organisation operates fixed-wing jets, turboprops, and rotary-wing aircraft.
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“Aeromedical retrieval is most effective when it is coordinated end to end. Our role is to work closely with NT Health, remote clinics and emergency services so patients move quickly and safely from remote locations to hospitals,” said Jodie Mills-Mitchell, general manager of CareFlight NT.
“For thousands of Territorians, emergency medical care doesn’t begin in a hospital, it begins in the hands of our dedicated remote area nurses, Aborginal Health Practitioners and doctors, it’s only after this critical intervention, that Careflight carries the care of these patients through to the hospitals of the NT.
“These outcomes show what can be achieved when clinicians, communities and partner agencies work together with a shared purpose. CareFlight remains focused on delivering reliable, high‑quality retrieval and transport services for the people who depend on us every day.”
According to CareFlight, the focus throughout the year included “building capability across the Territory’s frontline” and deepening partnerships with First Nations communities.
“CareFlight delivered 42 clinical education courses to 408 participants, including emergency responders, clinic staff and community first responders,” it said.
“At the same time, flight nurses advanced through midwifery programs, critical care registrars took part in a rigorous induction program and continued educational experiences, and Patient Transport Officers graduated as qualified paramedics, strengthening local capacity across agencies and communities.”
CareFlight also introduced a series of in-language community education videos to bolster trauma response skills in remote communities, working alongside the National Safety and Quality Health Service’s “Patient Rights” information delivered in nine First Nations languages onboard aircraft.
“CareFlight’s clinical governance and safety systems were recognised with a Triple Commendation under the National Safety and Quality Health Service Standards, reflecting the collaborative effort that underpins retrieval and patient transport across the NT,” the organisation said.
“The organisation’s focus in 2025 remained firmly on patient‑centred care, cultural respect and collaborative practice.”
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