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Regional carrier Airnorth has signed a new multi-year support agreement with Embraer to support its E-Jet fleet.
The agreement will see Airnorth’s E170 and E190 aircraft provided with “comprehensive maintenance, repair and spare-parts support” through the planemaker’s Pool Program. Airnorth is one of three Australian airlines to operate the original E-Jets, alongside Alliance and NJE.
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“We are proud to mark a decade of partnership with Airnorth and appreciate their renewed confidence in Embraer through this agreement,” said Carlos Naufel, president and CEO, Embraer Services & Support.
“Operating in some of the region’s most challenging conditions, Airnorth plays a vital role in connecting communities, and we remain fully committed to providing tailored, reliable support for its E-Jets.”
Bradley Norrish, supply chain manager for Airnorth, said the deal “underpins the airline’s ability to deliver consistent, dependable services across some of Australia’s most remote and operationally complex routes”.
“Reliability is everything for a regional airline like Airnorth. This agreement gives us confidence that our Embraer fleet is backed by world-class OEM support, with fast access to components and technical expertise when and where we need it,” he said.
“It also allows us to manage costs more effectively, reduce aircraft downtime, and keep our focus where it belongs – safely connecting communities and supporting the dependable services our customers rely on.”
Embraer said its Pool Program “offers comprehensive component support to airlines worldwide, leveraging the company’s technical expertise and extensive services network”.
“The program delivers significant savings and economies in component repair and inventory holding costs, reduces warehousing needs, and operates within a framework of guaranteed performance levels,” the company said.
“Embraer Services & Support provides a wide range of customised solutions designed to enhance the after-sales experience and support the growing global fleet of Embraer aircraft.”
Airnorth currently operates five E190s and three E170s, alongside five older E120 turboprops. The airline launched services between Cairns and Alice Springs last year.
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