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Qantas outsourcing case to deliver verdict on Friday

written by Adam Thorn | July 29, 2021

TWU Michael Kaine 1
The TWU’s national secretary, Michael Kaine

The TWU will find out on Friday morning if it’s been successful in its bid to force Qantas to rehire more than 2,000 ground handlers whose roles were outsourced.

The Federal Court is due to deliver its verdict at 10:15am and if the union is successful, it would mark one of the most significant court rulings in Australian history.

Both Qantas and Jetstar removed ground handling operations this year at the Australian airports where the work was done in-house, which included Sydney, Melbourne and Brisbane, shifting them to businesses including Swissport and dnata.

The TWU hired Waterfront dispute lawyer Josh Bornstein to argue the airline’s actions contravened the Fair Work Act because employees at the new companies are now no longer entitled to terms secured through enterprise agreements. Qantas has consistently denied it has done anything unlawful.

TWU national secretary Michael Kaine said previously the case was “highly significant” and “goes beyond Qantas”.

“Qantas is testing the limits of our system,” said Kaine. “And what we will be saying in the court is that the real reason Qantas has got rid of this workforce is because this workforce has shown itself to do exactly what our laws ask of them: to come together, and to exercise collective strength to offset the economic influence that Qantas has.

“And through that mechanism, over many decades, there’s been reached mutually agreeable terms and conditions, good terms and conditions, to secure jobs, permanent jobs, that workers can use to go out and get mortgages, support their families and plan for the future.


“Under the cover of COVID, [Qantas is] using that as an excuse, pushing this insecure work to workers who are on casual arrangements. They don’t know when the next piece of work will come and are on very low rates of pay.”

Qantas said in response that COVID has meant it has had to make major changes in order to survive.

“We recognise that this was a difficult decision that impacted a lot of our people but outsourcing this work to specialist ground handlers who already do this work for us in other cities across the country is not unlawful,” it said in a statement.


Qantas has previously accused the TWU of not telling the truth. In particular, it has rejected accusations that it has transferred ground handling roles to “labour hire firms” and denied it has abused JobKeeper subsidies. It’s also hit back at the central claim that it removed in-house roles to avoid collective bargaining agreements.

The case has been controversial because Qantas forged ahead with outsourcing the roles before the outcome of today’s case. It said it was able to do this because the union didn’t obtain an ‘interlocutory injunction’.

The TWU has also secured the services of Waterfront dispute lawyer Josh Bornstein, who said last year he believed his case would put “outsourcing on trial”.

“If Qantas can replace thousands of its employees with cheaper, insecure labour hire employees then this can happen to any other employee in any Australian workplace,” said Bornstein prior to proceedings.

“This important test case for the TWU will determine whether Qantas’ decision to sack 2,000 workers to outsource these jobs breaches workplace laws.

“The Fair Work Act makes clear that you can’t sack employees because they are entitled to collectively bargained employment conditions. By outsourcing this work, Qantas is seeking to avoid collective bargaining under the Fair Work Act.

“If the outsourcing proceeds, Qantas will no longer have to negotiate with the workers who perform the work. Instead, Qantas will be able to unilaterally impose a price for the services of outsourced workers, and those outsourced workers will not be allowed to bargain with Qantas under current IR laws.”

Comments (2)

  • Bevan


    The TWU has lost every other case it’s brought against QANTAS.
    It’ll be interesting to see the result of this one.
    Time will tell.

  • Adam


    Scomo’s mates will scream blue murder if this case doesn’t go their way…

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