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Amadeus launches disruption management tool for airlines

written by australianaviation.com.au | October 27, 2015

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Delays at airports can cause frustrations for passengers.

Travel technology provider Amadeus has released a new product that it says will help airlines better manage disruptions due to weather, air traffic control or technical issues.

Called Amadeus Schedule Recovery, the product has been designed to recommend the best solution to any disruption situation using data analytics, taking into account factors such as available aircraft, airport and airspace capacity while minimising impact to travellers.

Qantas is the launch customer of Amadeus’ Schedule Recovery and the airline’s head of operations Paul Fraser says the technology has helped “reduce the number of and length of delays, whether due to excessive traffic, operational delays, or weather conditions, leading to an overall improved experience for travellers”.

“Amadeus has developed a product that improves our efficiency and speed to ensure any delays to our services are minimised,” Fraser said in a statement.

Amadeus said Schedule Recovery had three separate modules – Airport Resource Tracker, Schedule Manager and Schedule Optimiser – could be integrated with any airline system and did not require an airline to be an Amadeus operator.


“Schedule Recovery has been designed to help airlines make quicker and more informed decisions about how to handle disruptions, regardless of their cause,” Amadeus head of travel intelligence Pascal Clement said in a statement.

“Schedule Recovery drives a more integrated view of operations and ensures airlines can assess all aspects of the costs associated with any operations control decisions.”

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Comment (1)

  • Freddie


    What a pity Virgin hasn’t considered using it also. This would be a great improvement for the travelling Australian public.

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