A new spirit?

Qantas’s future flightpath

At the press conference in July 2009 to announce his appointment Qantas CEO Alan Joyce’s joked to the media that hopefully the only difference the staff and travelling public would notice between him and Geoff Dixon was his Irish accent.

The statement was more to appease the shareholders and financial analysts that the profits and dividends would continue to roll in but it grossly understated Joyce’s own ability and charm to both deliver results and win over the staff.