AKAL 747 in the 'old' livery Korean Air hope to be serving Australia at some point in the coming year. Delays to date in initiating services between Australia and Seoul principally have revolved around the lack of surplus capacity in both and Qantas and the farmer's unmoveable desire to make an already congested KSA its gateway destination.

Korean Air Safety Record Raises Concerns

Korean Air Safety Record Raises Industry Concerns

In the face of unprecedented growth in Korean air travel, KAL has been placed under considerable pressure to improve its safety record. The airline- which in April began a weekly service between Sydney and Seoul – has recently been subjected to a government investigation, passenger dissatisfaction and, for the first time in twenty years, competition on Korean domestic flights. It is, however, still attempting to expand its operations.

Asiana, a recent competitor toKAL is rapidly becoming a force to be reckoned with in North East Asia.

KAL-the world’s10th largest airline- has long been plagued by its poor safety record. The shooting down of KAL 007 in 1983, for example, was only the second such incident involving a KAL airliner straying into Soviet airspace and being attacked. These incidents were serious enough, but it was the DC-1O crash at Tripoli in1989which has placed the airline under the most pressure. This crash has highlighted the policy of KAL – which after KAL 007 was renamed Korean Air- of encouraging pilots to take risks to remain on schedule.

The Tripoli crash was only the first of a series of incidents during 1989 which has placed KAL. s safety record under scrutiny. At Amsterdam’s Schipol Airport, a KAL pilot missed the runway by 20 metres while landing, hit five runway lamps and burst three tyres; an airliner bound for Tokyo was forced to turn back to Seoul’s Kimpo airport with mechanical failure; another was forced to make an emergency landing after ‘blowing’ an engine while taking off from Jakarta. An F28 on a Korean domestic flight crashed at Kimpo in December injuring more than 40 passengers, one of whom later died.

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Such accidents forced the Korean Transportation Ministry to investigate the airline. Besides the abovementioned accidents, it was revealed that at least four minor accidents, which resulted in three airliners being grounded for repairs, had not been reported. At least 18 other aircraft- from a fleet of 63- also had to have repairs carried out on them. The Ministry subsequently found KAL guilty of violating 58 ‘safety and administrative rules’, and in January this year fined the airline $US44,000 for eight ‘legal violations. ‘

The accidents and investigation could not have come at a worse time for KAL. The relaxation of travel restrictions by the Korean government has made Korea an area of growth for air lines. Some 7. 7m passengers used Kimpo’s two international terminals during 1989, an increase of 33% over the previous year. Domestic traffic increased by 40%, with some 6. 6m passengers passing through the domestic terminal at Kimpo – all this in a country not much larger than Tasmania. KAL, however, has not been able to take full advantage of this phenomenal growth, mainly because concerns expressed about safety and poor service have influenced many passengers- including Koreans – to fly with competing foreign airlines.

Exacerbating the situation is the emergence of Asiana Airlines, which recently ended KAl. . s 20 year monopoly on domestic flights. Relations between the two airlines have been less than cordial, especially after the new airline ‘poached’ some 20 top KAL pilots and over 100 other technical staff. Asiana has proven to be a real threat to KAL, flying as it does nine leased 737-400s. Not having to face the same accusations of neglecting safety, the airline has been able to develop rapidly and in January this year its first overseas route, between Seoul and Tokyo, was inaugurated. By 1992 the new carrier will be flying routes to south-east Asia, the United States and Europe, with a fleet of some 30 aircraft.

KAL, meanwhile, continues its efforts to remain Korea’s chief carrier. Improved relations with Communist nations have left the airline optimistic that it may be able to fly direct to Peking and Moscow. Negotiations between the transport bureaucracies of Australia and South Korea recently ended in agreement, allowing the carrier to fly into Australia on a weekly basis, with Qantas in return flying to Seoul. KAL now flies into Sydney’s KingsfordSmith Airport as a primary gateway – something it had long wished to do – at 8:15am every Tuesday, departing at 10. 20 the same morning.

KAL. s record certainly leaves much to be desired. It has been damaged primarily by the company’s aim of sticking to schedules, even at the cost of passenger safety. It has resulted in KAL losing much patronage over its traditional routes, yet still the airline seeks to expand its operations. The advantage of receiving more Korean tourists in Australia to make up for the drop in those from Japan and America cannot be denied. The effect of possible delays- such as those experienced at KSA- on the airline’s schedule obsessed pilots should, however, be questioned.

 

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