Jetstar makes changes after go-around mishap
Jetstar says that a serious incident at Melbourne Airport in 2007 which was initially not reported to the ATSB has seen it change its procedures for handling go-arounds and training of its A320 crews. The ATSB released its final report on the incident... [Continue reading]
Qantas Group makes changes to Mackay, Rockhampton services
QantasLink has announced that it will add additional frequencies on its services from Brisbane to Mackay and Rockhampton, while Jetstar will also make changes to its services on the same routes, including withdrawing from Rockhampton. From April 6, QantasLink... [Continue reading]
Jetstar adds new fare product
Jetstar has announced that it will expand its fare product offering on long haul flights with the launch of JetPlus fares. The new fare product, which will only be available on international services operated by its fleet of Airbus A330-200s, will include... [Continue reading]
Jetstar A320 revealed with Quicksilver livery
Jetstar A320 VH-VGZ has been unveiled featuring a special livery developed in partnership with surf wear brand Quicksilver to mark this weekend’s 2010 Quicksilver Pro on the Gold Coast. The Quicksilver decal applied to VH-VGZ features Australian... [Continue reading]
Jetstar adds more capacity to Vietnam
Jetstar Asia will increase its services on the Singapore-Ho Chi Minh City route to double daily by July, up from the current eight per week. Four new services will commence from May 15 with another frequency added from July 5. The new services are to... [Continue reading]
Jetstar launches Customer Guarantee
Although often criticised by the media for its poor handling of certain scenarios, Jetstar has launched a 10 point ‘Jetstar Customer Guarantee’ which will apply across its Australia, New Zealand and Singaporean operations. The charter includes commitments... [Continue reading]
Jetstar to roll out SMS boarding passes from February
Jetstar will introduce SMS boarding passes for domestic Australian and New Zealand passengers during the first quarter of the year, CEO Bruce Buchanan told a conference in Singapore on January 28. The boarding pass technology will be trialled first on... [Continue reading]
Jetstar goes with IAE
Jetstar has signed an agreement with International Aero Engines which will see V2500 SelectOne engines power a new fleet of 50 Airbus A320 Family aircraft it has on order and 40 options, as well as a support agreement for the engines. Bruce Buchanan,... [Continue reading]
Jetstar chooses Singapore for Asian hub
Jetstar announced on January 28 that it has chosen Singapore’s Changi Airport to be its Asian hub, which will see it operate a variety of services through Asia and on to Europe from the city-state. Under a three year agreement between Jetstar, Jetstar... [Continue reading]
Report finds Jetstar Pacific safety violations
Jetstar Pacific’s woes have intensified following the reporting of details of a Civil Aviation Authority of Vietnam (CAAV) report that found that the part Qantas Group owned airline had violated maintenance regulations. The CAAV report was quoted as... [Continue reading]
Vietnam holds two Jetstar Execs over fuel hedging losses
The Vietnamese government has prevented two Australian executives of Jetstar Pacific, COO Daniela Marsilli and CFO Tristan Freeman, from leaving the country and is holding former CEO Luong Hoai Nam in custody as it investigates fuel hedging losses at... [Continue reading]
