Australian Aviation Online FAQ’S

How do I create an account to AA Online 

Australian Aviation Online accounts are created as part of the check out process when purchasing a subscription, please search your email inbox for a message from no-reply@australianaviation.com.au for account details. If you cannot locate this email please let us know via mail@australianaviation.com.au and provide your name and mailing address and we will resend your account details.

How do I reset my password online? 

Please enter your username and password here to receive a password reset. If you do not know these details or the email reset email does not arrive please contact the office during business hours (02 6232 7474) with as many details as possible regarding your subscription and online account.

I’ve successfully logged into the magazine and my subscription is valid but I cannot view the online version of the magazine. 

If this occurs the automatic login failed between our website and the digital magazine. There is a quick work around if this occurs. Click on the Australian Aviation logo on the top left hand corner, this will return you to the homepage. Hover over the AA Online in the black toolbar at the top of the page and select the Read AA Online from the drop down menu. That should redirect you to the latest issue.

The log in to the online version of the magazine keeps timing out (greeted with blank page).  

Please ensure you have cookies and Javascript installed and activated in your browser. If the problem still persists, try another web browser or contact our office via email with a detailed description and screen shot of the issue and we’ll work out a solution with our software providers.

I’ve successfully logged in but it is saying my subscription is expired and I’ve recently renewed my subscription. 

Please contact our office via email (mail@australianaviation.com.au) or by phone during AEST business hours (02 6232 7474) with as many details as possible regarding your subscription at hand.

Why haven’t I received the February issue? 

You have already received the February issue; it is a combined edition with January. Our magazine is published eleven times a year with issues datelined January/February, March, April, May, June, July, August, September, October, November and December and released prior the datelined month begins.