Qantas unveils first London Heathrow lounge

The entrance to the new Qantas London Heathrow lounge. (Qantas)
The entrance to the new Qantas London Heathrow lounge. (Qantas)

Qantas will soon open the doors on its new premium passenger lounge at London Heathrow Airport, another element in its upgraded passenger offering ahead of nonstop flights from Perth to the United Kingdom capital due to launch in March 2018.

The facility, located at London Heathrow Terminal 3, features seating for 230 people split over two levels with views of the airfield and includes a dining section, bar and all-day barista service. There are also six shower rooms.

As far as the decor is concerned, Qantas said the Woods Bagot designed lounge has tried to represent the city of London at twilight, noting the “deep greens and rich blues throughout the furniture”. Meanwhile, it said the warm-coloured timbers, stone and brass was designed to represent the “historic architecture of the city”. Qantas released details of the new facility on Tuesday morning (London time).

The staircase inside the split level Qantas London Heathrow lounge. (Qantas)
The staircase inside the split level Qantas London Heathrow lounge. (Qantas)

The combined first and business class lounge will welcome its first passengers on Wednesday (London time). It is the first Qantas lounge at the airport, having previously directed passengers to partner airlines’ lounges such as those of British Airways or Emirates.

In addition to the London Heathrow lounge, Qantas is also building a new premium passenger lounge at Perth Airport for the start of nonstop flights between Australia and Europe with Boeing 787-9 equipment.

The first Perth-London Heathrow nonstop flight is due to take off on March 24 2018. Qantas will also operate Sydney-Singapore-London Heathrow from the end of March 2018 with Airbus A380s, replacing its existing Sydney-Dubai-London Heathrow service.

“It’s a long flight, so we’re taking a holistic approach to passenger wellbeing on and off the aircraft, and the new Heathrow lounge is an important part of that,” Qantas chief executive Alan Joyce said in a statement.

“We have worked with leaders in design, food and service to create a lounge that is modern and comfortable and incorporates the aesthetics of the Qantas lounges that make our customers feel at home.”

The cocktail bar inside the split level Qantas London Heathrow lounge has cocktails designed by Rockpool, as well as Australian and European wine and beer. (Qantas)
The cocktail bar inside the split level Qantas London Heathrow lounge has cocktails designed by Rockpool, as well as Australian and European wine and beer. (Qantas)

 

The food offering at Qantas's London Heathrow lounge will feature a la carte service with British fares such as ploughman’s platters and pot pies alongside Australian dishes. (Qantas)
The food offering at Qantas’s London Heathrow lounge will feature a la carte service with British fares such as ploughman’s platters and pot pies alongside Australian dishes. There will also be a buffet. (Qantas)
The seating area at the Qantas London Heathrow lounge. (Qantas)
The seating area at the Qantas London Heathrow lounge. (Qantas)

Comments

  1. Richard Bradfield says

    All very well opening new lounges, but how about doing something about the Melbourne Airport lounge.
    On my recent visit I thought it looked very tired. It really needs a facelift.

  2. Brad says

    In London, you get views of the airfield; in Melbourne you get to see the silhouettes of arriving pax walking down a corridor on the other side of frosted glass.

  3. Rocket says

    This is NOT Qantas’ first Heathrow Lounge… they operated a Captain’s Club in T3 prior to the silly move to T4 in the mid nineties.

    Some historical research might have been appropriate before emblazoning this with a headline proclaiming it is the first lounge Qantas has had at Heathrow,

  4. australianaviation.com.au says

    Hi Rocket,
    Thanks for your contribution. We said it was the first Qantas London Heathrow Lounge because that is what Qantas announced in its media release.
    Part of its statement, which can be read at https://www.qantasnewsroom.com.au/media-releases/qantas-opens-new-london-heathrow-lounge/ reads as follows:

    “Qantas Group CEO Alan Joyce said investing in the first dedicated Qantas Lounge at Heathrow was key as the airline prepares to directly air link Australia and Europe for the first time.”

  5. Flying Tiger says

    Brad says

    November 29, 2017 at 12:45 pm

    In London, you get views of the airfield; in Melbourne you get to see the silhouettes of arriving pax walking down a corridor on the other side of frosted glass.

    ?? The Melbourne domestic Qantas Club and Business lounge both have good views of the runway and tarmac (although they both badly need a facelift!)

    The Melbourne International First lounge has great views of both runways.

    Either you’re buried in the International Business lounge basement? or maybe you need to choose a new seat in the lounge?